Are you using social media to a full extent? Or your current social media efforts is hindering your business?

BEYOND99 presents 12 social media mistakes to avoid in this infographic.

Here’s a quick summary:

1. Only sharing content about your company
2. Ignoring your audience’s needs & expectations
3. Limiting your content types
4. Failing to listen to customers
5. Creating a sales-focused social presence with no personality
6. Not engaging with your audience
7. Deleting or ignoring negative comments
8. Making spelling & grammar mistakes
9. Delivering poor customer service on social media
10. Posting irresponsible or insensitive content
11. Too many hashtags or handles
12. Failing to promote two-way conversations with customers

Check out the infographic for more detail!

Avoid making these rookie mistakes! With each kind of social media such as Facebook, Twitter, Instagram etc. you will be able to target different audiences and this will boost your brand’s reach to a full extent. Therefore, it is important to know how to make the right use of your channels and how to strategize to get the preferred audience and desired results.

Written by Khushboo Nangalia